I’m Dewald Noeth,

Jul 2023 – Aug 2024

Technical Sales Representative for Western Canada– Evident Canada, Remote, Canada

Accomplishments at Evident Canada

• Successfully transitioned into the industrial test and measurement equipment industry, quickly learning the unique needs and technical specifications of the market
• Successfully managed and significantly grew customer base of the Olympus IPLEX Videoscopes and Olympus Vanta portable XRF instruments in Western Canada
• Exceeded Vanta XRF sales targets in the first year by 200% by leveraging my expertise in scientific equipment and my ability to quickly understand and communicate the benefits of new technologies
• Built strong relationships with new clients in the industrial sector, ensuring customer satisfaction and repeat business through tailored product solutions and technical support
• Sat on the working groups for SalesForce CRM improvement and testing within the company
• Gained Level 2 NRCan XRF Operator’s certification
• Exceeded customer Visit KPIs every month

Apr 2022 – Jun 2023

Technical Account Manager– Pathcore Inc., Remote, Canada

Accomplishments at Pathcore Inc.

• Managed a global customer base working with customers in the pharmaceutical, biomarker discovery and CRO fields
• Formulated strategies to increase customer retention, including regular end-user training and administrator refresher courses
• Reassessed customer needs and up-sold products increasing some customers spend by 100x
• Arranged, managed and hosted end-user and administrator training sessions and demonstrations on both the Image Management Solution (PathcoreFlow) and Educational platform (PathcoreScholar)
• Facilitated the Customer Success Programs to ease customer onboarding and adoption of the Pathcore Softwar
• Developed, created and implemented social media and email marketing campaigns
• Developed and created marketing and training video series
• Worked with Lead Support Technician to create and implement an FAQ website to decrease customer support requests
• Mentored a new to the field Sale Development Representative and a Software Sales Executive
• As the Product owner - Evaluated customer requirements and assisted with the development and roll-out of new software features
• Always maintained a same-day CRM update routine

Mar 2012 – Feb 2022

Technical Sales Specialist– Microscopy Division at Wirsam Scientific and Precision Equipment (Pty) Ltd., Johannesburg, South Africa

Accomplishments at Wirsam Scientific

• Appointed product manager for the Olympus digital slide scanner range due to my proven IT skills and knowledge of the product, significantly decreasing support call delays and increasing systems sold in South Africa by 50%
• Exceeded incremented annual sales target by at least 10% eight out of the last ten years generating significant profits to the company
• Conducted constant market research to adjust and optimize sales strategies on student microscopes resulting in exceeding the sales target and increased market share by 30%
• Increased sales of IVF equipment by organizing and hosting workshops for embryologists thereby also creating a consumables income stream and growing the market share from 5% to 50%
• Successfully managed a project to deliver 2 public tender in the geoscience field that required placement of complex systems in 6 different provinces
• Sold the first Olympus LEXT Laser scanning confocal microscope in Africa with only a presentation and a brochure, contributing to accolades to the company from Olympus
• old and Installed the first Research Instruments WITNESS system in Africa at Medfem IVF Laboratory decreasing their error rate significantly and creating a profitable consumables revenue stream from it
• Created a branched intranet for the company using SharePoint, centralizing sales, service and support information, significantly increasing efficiency and productivity throughout the company
• Worked with divisional manager to acquire and install an IVF microscope system to save the Northern White Rhino

Skills acquired from my employment

• Customer Relationship Building
• Sales | Communication | Negotiation
• Product management
• Proactive
• Teaching | Training
• Create and deliver presentations | Demonstrations
• Troubleshooting | Problem solving
• Prioritization | Time Management | Organized
• Microscopy | Imaging
• Proficient in Microsoft Office
• CRM | ERP sales systems
• Technically minded
• Experienced traveller | Able to adapt to different places and situations

References on request

• Majors – Biochemistry, Genetics, Physiology and Psychology

Laboratory Experience

• Tissue culture: Maintenance of cells/cell-lines, transfection of cells
• Conventional RT-PCR
• Real-Time PCR
• Western Blot
• Bacterial Transformation
• Radioactive ligand binding assays
• Promoter Reporter Assays using chemiluminescence
• Fluorescent Microscopy

Supervisory Roles

• Co-supervisory of a honours project 2010
• Joshua Wallace BSc (Hon.) Biochem. Stell. 2010 (Cum Laude)

Publications

• Africander, Donita, Louw, Renate, Verhoog, Nicolette, Noeth, Dewald and Hapgood, Janet P (2011) “Differential regulation of endogenous pro-inflammatory cytokine genes by medroxyprogesterone acetate and norethisterone acetate in cell lines of the female genital tract.” Contraception. [online] Available from: http://dx.doi.org/10.1016/j.contraception.2011.06.006
• Noeth, Dewald (2012-03) “Regulation of chemokine gene expression by synthetic progestins in a human vaginal epithelial cell line.” Thesis (MSc)--Stellenbosch University, 2012. Available online: http://hdl.handle.net/10019.1/20368